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    • Chatbots for enterprises: Outlook 

      Kostelník, Pavel; Pisařovic, Ivo; Muroň, Mikuláš; Dařena, František; Procházka, David (Mendelova univerzita v Brně, 2019)
      Chatbots are going to be the main tool for automated conversations with customers. Still, there is no consistent methodology for choosing a suitable chatbot platform for a particular business. This paper proposes a new ...